Discover

We want to get to know you, your brand, your unique challenges and how we can partner to create long-term solutions. We ask a lot of questions during this first and very important step in our process.

Whenever possible we like to meet face-to-face regardless of where you might be. We feel that by understanding who you are, where you’ve been and where you’re going we can add tremendous value as you partner with us.

Plan

We take all the information we’ve collected during our “Discover” step to set and prioritize measurable goals. These goals help us create our roadmap and define Key Performance Indicators (KPI’s) for your project.

Tipping Media is first a strategy company and second a creative agency. We work our lil’ butts off to provide solutions that will grow your brand in a competitive landscape. Our passion is connecting people to your brand through creative solutions.  Planning is all about taking the time to be certain we are putting the best strategy, platform, creative and technology together for your brand’s long-term growth and investment.

Concept

This is the creative part of the process! We concept branding, identity systems, site maps, wireframes, visual design and other necessary creative elements defined during the “Plan” step. Through the creative process we guide your audience’s interaction, emotional response, call-to-action and next steps. We’ve won awards for this stuff, and we strive to continue improving and benefiting from our unique client partnerships.

Our final concepts are presented to you for discussion, approval and adjustments.

Assemble

We take the approved creative elements from our “Concept” step and give them life. Milestones are established, coffee is brewed and production begins!

We start with HTML / CSS development and then move into technology / platform development, brew another pot of coffee and move straight into content management setup, analytics integration and setup of all other necessary web services defined during our “Plan” step. We develop according to industry-wide standards to be sure your solution is expandable and manageable over the long-term.

Deploy

No, we’re not sending troops overseas. Rather, this is the part of the process where we make sure every milestone from our “Assemble” step has been met, every goal from our “Plan” step has been accomplished and you’re ready to push the big red button to reveal all our hard work to the world.

We review our KPI’s, run some quality assurance test and work with you on preliminary marketing & advertising according to the project’s requirements. It’s about time for a round of high-fives!

Support

Often, projects are launched in phases in order to build upon measurable response and ROI. We recognize that demographics, the web and trends adjust. Likewise, our client’s strategy must adjust as well. We approach new project phases based on business goals, brand strategy, web analytics, social media management and technology enhancements.

We  work with you on social media & search engine strategy, digital marketing on further optimization of conversion strategy defined during our “Plan” step.

Finally, we provide a Client Login & Support area to help our clients manage ongoing work & support requests.